The Air 1 Heating Difference
On-time delivery
Air 1 Heating shows up when we said we would. It means our representative arrives at your home or business when you were told a representative would arrive. Being on time applies to repairs, installations and sales calls. If a change in time is necessary, we will properly inform you before the initial appointed time. All representatives, including installers, service technicians, or maintenance technicians, arrive at your home or business when you expect them.
Quality work
The word “quality” often is abused and misunderstood. Often it mistakenly is associated with price. Is an 15 SEER air-conditioning system higher quality than a 13 SEER air-conditioning system? Maybe it is, and maybe it is not. The definition of quality is very simple—Air 1 Heating’s product or service does what we said it would do. It meets your expectations and is a quality installation. If it is an equipment-replacement installation, it performs as you were told it would when you invested in our company. If it is a service repair, the equipment operates as intended and continues to do so for a reasonable time.
This means quality — whether it is a system replacement, an accessory product, a service call, a tune-up, or any other product or service — is affected by the type of equipment and material we use; the processes Air 1 Heating has in place; the skill level and the training of our installers, service technicians, and other coworkers; and the supervision of the work.
Professional behavior
It all starts with the person in our office who answers the phone. Air 1 Heating people are properly trained, knowledgeable, and competent. Our representatives who visit you are clean and neat. We believe that “The Customer Is The Boss.” We treat you and your home or business with respect. Our pricing is easy to understand and fair.
Convenience
We are open for business Monday through Friday, 9:00 a.m. to 4 p.m. We have people, not an automated telephone system, answering your call.
Call us today at 253.227.5433 to arrange for a no-obligation evaluation of your heating or cooling needs and a FREE estimate.
Air 1 Heating shows up when we said we would. It means our representative arrives at your home or business when you were told a representative would arrive. Being on time applies to repairs, installations and sales calls. If a change in time is necessary, we will properly inform you before the initial appointed time. All representatives, including installers, service technicians, or maintenance technicians, arrive at your home or business when you expect them.
Quality work
The word “quality” often is abused and misunderstood. Often it mistakenly is associated with price. Is an 15 SEER air-conditioning system higher quality than a 13 SEER air-conditioning system? Maybe it is, and maybe it is not. The definition of quality is very simple—Air 1 Heating’s product or service does what we said it would do. It meets your expectations and is a quality installation. If it is an equipment-replacement installation, it performs as you were told it would when you invested in our company. If it is a service repair, the equipment operates as intended and continues to do so for a reasonable time.
This means quality — whether it is a system replacement, an accessory product, a service call, a tune-up, or any other product or service — is affected by the type of equipment and material we use; the processes Air 1 Heating has in place; the skill level and the training of our installers, service technicians, and other coworkers; and the supervision of the work.
Professional behavior
It all starts with the person in our office who answers the phone. Air 1 Heating people are properly trained, knowledgeable, and competent. Our representatives who visit you are clean and neat. We believe that “The Customer Is The Boss.” We treat you and your home or business with respect. Our pricing is easy to understand and fair.
Convenience
We are open for business Monday through Friday, 9:00 a.m. to 4 p.m. We have people, not an automated telephone system, answering your call.
Call us today at 253.227.5433 to arrange for a no-obligation evaluation of your heating or cooling needs and a FREE estimate.